Error Codes

CodeDescriptionComments
454The operation failed, please check the amount on the card is not blocked and try again laternot final, you need to request payment/transfer status
4553DSecure / Securecode verification is not available or you entered card number incorrectly. Try to use a different browser/device. If the error persists, reset the passwordfinal
456Error please try laterfinal
457Error in card expiration date fieldfinal
458Server is not respondingfinal
459Server is not respondingnot final, you need to request payment/transfer status
460An error occurred, the payment amount may be blocked, please contact customer support.final
461System error. Please try later. If this problem continues, please contact the customer supportfinal
462Call your bankfinal
463Call your bankfinal
464Invalid merchantfinal
465Your card is restrictedfinal
466Transaction declined. Call your bankfinal
467Your card is disabledfinal
468Additional identification requiredfinal
469Invalid transactionfinal
470Invalid amountfinal
471No such cardfinal
472No such cardfinal
473Authentication failed (3DSecure/Securecode)final
475Invalid responsefinal
476No action takenfinal
477Format errorfinal
478Expired cardfinal
479Restricted cardfinal
480Call your bankfinal
481Lost cardfinal
482Lost cardfinal
483Stolen cardfinal
484Not sufficient fundsfinal
485Expired cardfinal
486Not permitted to client by Issuing bank. Call your bankfinal
487Not permitted to merchantfinal
488Exceeds amount limitfinal
489Restricted cardfinal
490The ban on the payments on your card, for more information, please contact customer support. Contact info is stated on the back of your cardfinal
491Exceeds frequency limitfinal
492The card blocked due to incorrect entering pin-code. For the further information please contact customer support, contact info is stated on the back of your cardfinal
493Time-out at issuer systemfor payments - final, for transfers - not final, you need to request the current status from epay support
494Issuer unavailablefor payments - final, for transfers - not final, you need to request the current status from epay support
495The transaction is prohibited. Please use other cardfinal
496System errorfor payments - final, for transfers - not final, you need to request the current status from epay support
497Server is not responding. Please try laterfinal
498Payment with bonuses is not available. Please try again laterfinal
499Incorrectly entered or not entered 3DSecure/Securecodefinal
500Internal Server Errorfinal
501Error in servicing the card. Be sure to enter the card number correctly. If the error persists, contact support.final
502Bad Gatеwayfinal
503Service temporarily unavailablefinal
521Transaction declined. Call your bankfinal
522Record Not Found, check the cardfinal
523Transaction declined. Call your bankfinal
525Your card is restricted. Call your bankfinal
526System error. Please try later. If this problem continues, please contact the customer supportfinal
527Transaction declined. Call your bankfinal
528The daily limit of incoming transfers on the recipient's card has been exceeded, please provide another card for transferfinal
529The monthly limit of incoming transfers on the recipient's card has been exceeded, please provide another card for transferfinal
2740The number of unsuccessful payment attempts has been exceeded (no more than 15 unsuccessful attempts are allowed within 30 days), use another card or wait until the blocking counter is reset (from the moment of the first unsuccessful attempt to pay in the last 30 days)final
2872A critical refusal code has been received from your bank, the card cannot be used for payment, use another card to payfinal